Troubleshooting

Fixes for common AI Vids problems: a video that waits, a plan that cannot make videos, a failed clip, a model that is not ready, a Media save refused.

Updated 18 October 2026 · View as Markdown

My video waits#

Clips are made by an open page. Open AI Vids in the workspace.

It says my plan cannot make videos#

Making videos needs Premium or Max. Pro is the library.

A clip failed#

Remake it. Check the models list for a model that is not ready.

The model is not ready#

It needs a key on the server. The models list says what is ready.

Save to Media is refused#

Check that your Geenius OS sign-in allows Media write.